the chemistry set terms and conditions

Terms and conditions for thechemistryset .co.uk

These terms of use govern your use of our site, cookies and your privacy. Please read these terms in full before you use this Website. If you do not accept these terms of use, please do not use this Website. Your continued use of this site confirms your acceptance of these terms.

View our design terms and conditions here.

View our contact details here.


Use of our website

Website access

It is not necessary to register with us in order to use most parts of this Website. [However, particular areas of this Website will only be accessible only if you have registered.]

Use of website

This Website may be used for your own private purposes and in accordance with these terms of use. You may print and download material from this Website provided that you do not modify or reproduce any content without our prior written consent.

Site uptime

All reasonable measures are taken by us to ensure that this Website is operational al day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time. Where possible we always try to give advance warning of maintenance issues that may result in Website down time but we shall not be obliged to provide such notice.

Visitor provided material

Any material that a visitor to this Website sends or posts to this Website shall be considered non-proprietary and non confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.

When using this website you shall not post or send to or from this Website any material:

Links to and from other websites

Throughout this Website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this Website you do so at your own risk.

Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:

By linking to this Website in breach of our clauses you shall indemnify us for any loss or damage suffered to this Website as a result of such linking.

Disclaimer

Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and ,or up to date. All material contained on this Website is provided without any or warranty of any kind. You use the material on this Website at your own discretion.

Exclusion of liability

We do not accept liability for any loss or damage that you suffer as a result of using this Website. Nothing in these Terms of Use shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.

Law and jurisdiction

These terms of use are governed by English law. Any dispute arising in connection with these terms of use shall be subject to the exclusive jurisdiction of the Courts of England and Wales.


Privacy policy

We never pass on your information to third parties, unless requested by the UK authorities.

What information do we collect?

We may collect, store and use the following kinds of personal information:

Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with the terms of this privacy policy.


Cookies

Our website uses cookies.

About cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be used by web servers to identity and track users as they navigate different pages on a website and identify users returning to a website. Cookies may be either "persistent" cookies or "session" cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Our cookies

We use no cookies on this website.

Third party and analytics cookies

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.

Cookies and personal information

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.

Blocking cookies

Most browsers allow you to refuse to accept cookies. Blocking all cookies will, however, have a negative impact upon the usability of many websites.

Deleting cookies

You can also delete cookies already stored on your computer. Again, doing this may have a negative impact on the usability of many websites.


Linking Policy

Status of linking policy

We welcome links to this website, made in accordance with the terms of this linking policy. This linking policy is intended to assist you when linking to this website. By using this website you agree to be bound by the provisions of this linking policy.

Links to this website

Links pointing to this website should not be misleading. Appropriate link text should always be used in links pointing to this website. From time to time we may update the URL structure of our website, and unless we agree in writing otherwise, all links should point to http://thechemistryset.co.uk/index.html. You must not use our logo to link to this website (or otherwise) without our express written permission. You can download our logo here. You must not link to this website using any inline linking technique. You must not frame the content of this website or use any similar technology in relation to the content of this website.

Links from this website

This website includes links to other websites owned and operated by third parties. These links are not endorsements or recommendations. We have no control over the contents of third party websites, and we accept no responsibility for them or for any loss or damage that may arise from your use of them.

Removal of links

You agree that, should we request the deletion of a link to our website that is within your control, you will delete the link promptly. If you would like us to remove a link to your website that is included on this website, please contact us using the contact details below. Note that unless you have a legal right to demand removal, such removal will be at our discretion.

Changes to this linking policy

We may amend this linking policy at any time by publishing a new version on this website.


Copyright

Ownership of copyright

We own the copyright in:

Copyright licence

We grant to you a worldwide, non-exclusive, royalty-free, revocable licence to:

We do not grant you any other rights in relation to this website or the material on this website. In other words, all other rights are reserved. For the avoidance of doubt, you must not adapt, edit, change, transform, publish, republish, distribute, redistribute, broadcast, rebroadcast, or show or play in public this website or the material on this website (in any form or media) without our prior written permission.

Data mining

The automated and/or systematic collection of data from this website is prohibited.

Permissions

You may request permission to use the copyright materials on this website by writing to us. Our contact details are below.

Enforcement of copyright

We take the protection of our copyright very seriously. If we discover that you have used our copyright materials in contravention of the licence above, we may bring legal proceedings against you, seeking monetary damages and/or an injunction to stop you using those materials. You could also be ordered to pay legal costs. If you become aware of any use of our copyright materials that contravenes or may contravene the licence above, please report this by email - our contact details are below.

Infringing material

If you become aware of any material on our website that you believe infringes your or any other person's copyright, please report this by email or by post - our contact details are below. It would be unusual for a business to own outright all of the copyright in a website and in materials published on the website.


Design

The following Terms and Conditions of Service apply to all artwork, graphic design, print and services provided by The Chemistry Set.

All design work is carried out by The Chemistry Set on the understanding that the client has agreed to abide by The Chemistry Set's terms and conditions.

Copyright of all graphic design work is retained by The Chemistry Set including copy, concepts, ideas, proofs and illustrations (unless specifically released in writing) until after all invoices have been settled.

If multiple design concepts are submitted, only one concept is deemed to be given by The Chemistry Set as fulfilling the contract. All other artwork designs remain the property of The Chemistry Set, unless agreed in writing.

Project Acceptance

At the time of proposal, The Chemistry Set will provide the customer with a written estimate or quotation. The Terms and Conditions can be read on The Chemistry Set' website. The client may send an official order in reply to the estimate or quotation which binds the client to accept The Chemistry Set terms and conditions. No work on a project will commence until either document has been received by The Chemistry Set.

Design Fees

Fees for design services to be provided by The Chemistry Set, will be set out in the written estimate or quotation that is provided to the customer. At the time of the customer's acceptance of this estimate or quotation, indicating acceptance of the Terms & Conditions, a non-refundable deposit of 33% of the quoted fee will become immediately due. Work on the project will not commence until The Chemistry Set has received this amount.

Charges for Other Services

Charges for any additional services over and above the estimated design, will become fully payable at the time of project acceptance.

Payment

The client will be asked to provide project sign-off prior to print/artwork/publication. At this time the remainder of the fees due will become payable. Accounts which remain outstanding for 30 days after the date of invoice, will incur an extra charge of 2% per month of the outstanding amount.

Payments may be made by Bacs, cash, cheque, Paypal or previously agreed electronic funds transfer.

Returned cheques will incur an additional fee of £50 per returned cheque. The Chemistry Set reserves the right to consider an account to be in default in the event of a returned cheque.

Payment in full is due when artwork is sent to print or a website becomes live.

Default

An account shall be considered default if it remains unpaid for 30 days from the date of invoice, or following a returned cheque. The Chemistry Set shall be considered entitled to remove The Chemistry Set and/or the customer's material from any and all computer systems, until the amount due has been fully paid. This includes any and all unpaid monies due for services, including, but not limited to, hosting, domain registration, search engine submission, design and maintenance, sub-contractors, printers, photographers and libraries.

Removal of such materials does not relieve the customer of it's obligation to pay the due amount. Customers whose accounts become default agree to pay The Chemistry Set reasonable legal expenses and third party collection agency fees in the enforcement of these Terms and Conditions.

Copyrights and Trademarks

By supplying text, images and other data to The Chemistry Set for inclusion in the customer's brochure or other medium, the customer declares that it holds the appropriate copyright and/or trademark permissions. The ownership of such materials will remain with the customer, or rightful copyright or trademark owner.

Any artwork, images, or text supplied and/or designed by The Chemistry Set on behalf of the customer, will remain the property of The Chemistry Set and/or it's suppliers, excluding Logo design in which full copyright will be passed to the client upon receipt of full payment.

The customer may request in writing from The Chemistry Set, the necessary permission to use materials (for which The Chemistry Set holds the copyright) in forms other than for which it was originally supplied, and The Chemistry Set may, at its discretion, grant this. Such permission must be obtained in writing before it will allow any of the aforesaid artwork, images, text, or other data to be used. The Chemistry Set reserves the right to charge fees for additional usage.

By supplying images, text, or any other data to The Chemistry Set, the customer grants The Chemistry Set permission to use this material freely in the pursuit of the design and to utilise the designs in The Chemistry Set' portfolio unless agreed otherwise.

Should The Chemistry Set or the customer supply an image, text, audio clip or any other file for use in a website, multimedia presentation, print item, exhibition, advertisement or any other medium believing it to be copyright and royalty free, which subsequently emerges to have such copyright or royalty usage limitations, the customer will agree to allow The Chemistry Set to remove and/or replace the file.

The customer agrees to fully indemnify and hold The Chemistry Set free from harm in any and all claims resulting from the customer in not having obtained all the required copyright, and/or any other necessary permissions.

Alterations

The customer agrees that changes required over and above the estimated work or required to be carried out after acceptance of the draft design will be liable to a separate charge. The customer also agrees that The Chemistry Set holds no responsibility for any amendments made by any third party, before or after a design is published.

Licensing

Any design, copywriting, drawing, idea or code created for the customer by The Chemistry Set, or any of its contractors, is licensed for use by the client on a one-time only basis and may not be modified, re-used, or re-distributed in any way or form without the express written consent of The Chemistry Set and any of its relevant sub-contractors.

All design work where there is a risk that another party may make a claim, should be registered by the client with the appropriate authorities prior to publishing or first use or searches and legal advice sought as to its use. The Chemistry Set will not be held responsible for any and all damages resulting from such claims. The Chemistry Set is not responsible for any loss, or consequential loss, non-delivery of products or services, of whatever cause. The customer agrees not to hold The Chemistry Set responsible for any such loss or damage. Any claim against The Chemistry Set shall be limited to the relevant design fee(s) paid by the customer.

Data Formats

The client agrees to The Chemistry Set' definition of acceptable means of supplying data to the company. Text is to be supplied to The Chemistry Set in electronic format as standard text (.txt), MS Word (.doc) on CD-ROM, or via email. Images which are supplied in an electronic format, are to be provided in a format as prescribed by The Chemistry Set via CD-ROM, or electronic data format. Images must be of a quality suitable for use without any subsequent image processing, and The Chemistry Set will not be held responsible for any image quality which the client later deems to be unacceptable. The Chemistry Set cannot be held responsible for the quality of any images which the client wishes to be scanned from printed materials. Additional expenses may be incurred for any necessary action, including, but not limited to, photography and art direction, photography searches, media conversion, digital image processing, or data entry services.

Design Project Duration

Any indication given by The Chemistry Set of a design project's duration is to be considered by the customer to be an estimation. The Chemistry Set cannot be held responsible for any project over-runs, whatever the cause. Estimated project duration should be deemed to be from the date that cleared funds of the deposit are received by The Chemistry Set.

Design Project Completion

The Chemistry Set considers the design project complete upon receipt of the customer's sign off. Other services such as printing, display panel production, filmwork, website uploading, publishing etc either contracted on the clients behalf constitute a separate project and can be treated as a separate charge.

Website Design Only

Once web design is complete, The Chemistry Set will provide the customer with the opportunity to review the resulting work. The Chemistry Set will make one set of minor changes at no extra cost within 14 days of the start of the review period. Minor changes include small textual changes and small adjustments to placement of items on the page. It does not include changes to images, colour schemes or any navigation features. Any minor changes can be notified to The Chemistry Set by email and confirmed.

The Chemistry Set will consider that the client has accepted the original draft, if no notification of changes is received in writing from the customer, within 14 days of the start of the review period.

Design Credits

The customer agrees to allow The Chemistry Set to place a small credit on printed material, exhibition displays, advertisements and/or a link to The Chemistry Set' own website on the customer's website. This will usually be in the form of a small logo or line of text placed towards the bottom of the page.

The customer also agrees to allow The Chemistry Set to place all designs on The Chemistry Set' own website for portfolio and demonstration purposes and to use any designs in its own publicity unless agreed otherwise.

Rights of Refusal

The Chemistry Set will not include in its designs, any text, images or other data which it deems to be immoral, offensive, obscene or illegal. All advertising material must conform to all standards laid down by all relevant advertising standards authorities. The Chemistry Set also reserves the right to refuse to include submitted material without giving reason. Any images and/or data that The Chemistry Set does include in all good faith, and then finds out that it contravenes these Terms and Conditions, the customer is obliged to allow The Chemistry Set to remove the contravention without hindrance, or penalty. The Chemistry Set is to be held in no way responsible for any such data being included.

Cancellation

Cancellation of orders may be made initially by telephone contact, or email. However, if made by telephone, The Chemistry Set will need formal notification in writing. The client will then be invoiced for all work completed over and above the non-refundable deposit that will have been made at the time of first ordering. The balance of monies due must be paid within 30 days. Please note: any cancellation which is not formally confirmed in writing and received by The Chemistry Set within 14 days of such instruction being issued, will be liable for the full quoted cost of the project.

Disclaimer

The Chemistry Set makes no warranties of any kind, express or implied, for any and all products and/or services that it supplies. The Chemistry Set will not be held responsible for any and all damages resulting from products and/or services it supplies. The Chemistry Set is not responsible for any loss, or consequential loss of data, or non-delivery of products or services, of whatever cause. While we take reasonable steps to investigate the materials we recommend, we accept no responsibility for the performance or quality of materials or any consequential loss arising from their failure. The customer agrees not to hold The Chemistry Set responsible for any such loss or damage. Any claim against The Chemistry Set shall be limited to the relevant design fee(s) paid by the customer.

The Chemistry Set reserves the right to use the services of sub-contractors, agents and suppliers and any work, content, services and usage is bound by their Terms and Conditions. The Chemistry Set will not knowingly perform any actions to contravene these and the client also agrees to be so bound.

The Chemistry Set and its clients agree to comply with Printers Terms and Conditions which include disclaimers for non-completion on time and the flexibility to supply quantities within 10% of the total ordered. The Chemistry Set recommend that if an exact quantity is required, then 10% extra is added to the quantity and extra time made available should the job be delayed.

General

These Terms and Conditions supersede any previous Terms and Conditions distributed in any form. The Chemistry Set reserves the right to change any rates and any of the Terms and Conditions at any time and without prior notice.

Acceptance of Quotation and Terms and Conditions

The placement of an order for design and/or any other services offered by The Chemistry Set and validated by the customer's written response to the estimate or quotation, constitutes acceptance of the estimate or quotation and agreement to comply fully with all the Terms and Conditions and forms a Contract for Business between the customer and The Chemistry Set.


contact the chemistry set

Contact details

Our business name is: The Chemistry Set

Our business address is: 25 Brook Road, Bristol, BS16 3SQ, UK

Our contact details are:

Credit

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